Privacy Policy

Last Updated: 1 Dec 2025

At Oolla. Media, we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, engage with our services, or communicate with us.

By using our website or services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Social media accounts

  • Any information submitted through contact forms or consultation bookings

1.2 Automatically Collected Information

Through cookies and analytics tools, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website

  • General usage data

1.3 Social Media Information

If you connect with us via social media platforms, we may collect publicly available profile information.

2. How We Use Your Information

We may use your information for the following purposes:

  • To respond to inquiries and provide customer support

  • To deliver our services (e.g., social media management, video production, consultation)

  • To analyse website usage and improve performance

  • To send updates, promotions, or marketing communications

  • To personalise user experience

  • To process payments and billing

  • To conduct audience, competitor, and social media analysis

  • To ensure website security and prevent fraud

We do not sell your personal information to third parties.

3. Legal Basis for Processing 

We process personal data under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

4. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools (such as Google Analytics or Meta tools) to:

  • Improve website performance

  • Understand user behaviour

  • Measure marketing effectiveness

You may disable cookies through your browser settings.

5. How We Share Your Information

We may share information with:

  • Service providers (e.g., hosting, analytics, payment processors)

  • Freelancers or team members assisting in project delivery

  • Legal authorities when required by law

All third-party partners comply with privacy and data protection standards.

6. Data Storage & Security

We take reasonable measures to protect your information from:

  • Unauthorised access

  • Alteration

  • Disclosure

  • Loss

Your data may be stored using secure cloud services.

7. Data Retention

We retain personal data only as long as necessary to fulfil:

  • Service or contract requirements

  • Legal obligations

  • Internal business purposes

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to processing

  • Request data export

To exercise these rights, contact us at：
hello@oollamedia.com

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@oollamedia.com